Privacy Policy

Last updated: 21 July 2026

Pharmacy Weight Loss Manchester | GPhC Registration No. 9012511
Last updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This Privacy Policy explains how Pharmacy Weight Loss Manchester collects, uses, and protects your information when you use our online pharmacy weight loss clinic services.

1. Who We Are

Pharmacy Weight Loss Manchester is a GPhC registered online pharmacy (GPhC No. 9012511) providing weight loss treatment and consultations to patients in Manchester and across the UK. We act as the data controller for all personal information collected through our website and services.

2. Data We Collect

We collect personal information that is necessary to provide you with safe and appropriate pharmacy services. This may include:

• Full name, date of birth, and contact details (email address, phone number, and delivery address)
• Medical and health information provided during consultations or questionnaires
• Prescription and medication history relevant to your treatment
• Payment information processed securely through our payment provider
• Website usage data, including IP address, browser type, and pages visited

3. How We Use Your Data

We use your personal data to deliver safe, effective, and personalised pharmacy services. Specifically, we use your information to:

• Process and assess your weight loss consultation and medication requests
• Enable our pharmacists to review and approve prescriptions safely
• Arrange the delivery of your medication, which is dispatched within 1 working day of pharmacist approval
• Communicate with you regarding your order, treatment, or any clinical concerns
• Fulfil our legal and professional obligations as a GPhC registered pharmacy
• Maintain accurate medical records as required by pharmacy regulations
• Improve our website and services through analysis of usage data

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and where applicable, your explicit consent for the processing of special category health data.

4. Cookies

Our website uses cookies to ensure it functions correctly and to improve your browsing experience. Cookies are small text files stored on your device when you visit our site. We use:

• Essential cookies – required for the website to operate properly
• Analytics cookies – to understand how visitors use our site so we can improve it
• Functional cookies – to remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third Party Sharing

We do not sell your personal data to any third party. We may share your information with trusted partners where necessary to deliver our services, including:

• Secure payment processors to handle transactions
• Delivery and courier services to dispatch your medication
• IT and technology providers who support our website and systems
• Regulatory bodies such as the GPhC, where we are legally required to do so

All third parties we work with are required to handle your data securely and in compliance with UK data protection law. We do not transfer your data outside the United Kingdom without appropriate safeguards in place.

6. Data Retention

We retain your personal and medical records for a minimum of eight years in accordance with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment data is retained only for as long as required by financial and legal obligations.

7. Your Data Rights

Under UK GDPR and the Data Protection Act 2018, you have rights in relation to your personal data. You have the right to access the information we hold about you, request corrections if it is inaccurate, and in certain circumstances request that we delete or restrict how we use your data. You may also object to certain types of processing or request that your data be transferred in a portable format. To exercise any of these rights, please contact us directly using the details below and we will respond promptly.

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how your information is handled, please get in touch with us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Manchester
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk